
How do I return an item?
Order Instructions
Simply phone, (631-427-2881), FAX, (1-866-571-2184), mail (91 Milbar Blvd. Farmingdale NY 11735), or Shop Online at Yesterday's Muscle Cars for Chevelle parts, Camaro parts, Corvette Parts, Mopar Parts & Custom Accessories. Experienced classic parts and custom accessories specialists will handle your order and provide assistance. Be sure to supply us with our item numbers and your vehicle description for fast order processing. Some items are ordered by description alone (i.e., upholstery) in which case we'll need the year, color and body style of your car. Phone orders may be paid by VISA, Master Card. Mail orders may be paid by VISA, Master Card, Money order, or cashiers check. Personal check may delay your order 2 weeks Sales Tax Information Orders shipped outside of New York may be exempt from sales tax. New York residents are required to add the appropriate current sales tax. Due to regular variations in New York sales tax, rates are subject to change without notice. New York orders are subject to tax on handling fees, COD fees and rush fees. This additional tax will be applied to the invoice. As of the printing date of this catalog, the current rate is 8.625%. Damage Claims Ground Packages Always check the contents of your shipment in the presence of the person delivering the merchandise. Should any damage occur, immediately notify Yesterday's Muscle Cars customer service dept. so that all steps necessary will be taken to ensure a prompt replacement of any damaged goods. Replacement parts will normally be sent within 2 business days after receipt of a claim number from the carrier. Accurate instructions will be given on damaged goods replacement. Yesterday's Muscle Cars is not responsible if no notification is given within 2 working days of receipt of goods (excluding Sundays and Holidays). Yesterday's Muscle Cars will file a claim with the carrier in most cases. If the customer files a claim with the carrier, Yesterday's Muscle Cars will not be responsible for replacing damaged products and the customer will be responsible to pay for any replacements until the carrier pays the claim. Please follow these instructions to avoid any problems or misunderstandings associated with damaged products and freight claims. Truck Freight You MUST check the contents of your shipment in the presence of the person delivering the merchandise. DO NOT ALLOW THE DELIVERY PERSON TO LEAVE PRIOR TO CHECKING YOUR SHIPMENT. Should any damage occur, YOU MUST NOTE THE DAMAGE ON THE "BILL OF LADING". If the damage is beyond repair- REFUSE THE SHIPMENT! The Bill of Lading is a legal document. If you accept the shipment and sign the Bill of Lading stating that the items have been received in good condition and damages are later discovered, THERE IS NO RECOURSE WITH THE CARRIER. If items are discovered to be damaged at time of delivery and noted on the Bill of Lading, refuse or accept as damaged noting the specific damage on Bill of Lading. Immediately notify New YorkRestoMod customer service dept. so that all steps necessary will be taken to ensure a prompt replacement or adjustment of any damaged goods Shortages Always check the contents of your delivery to assure all the parts ordered were received. If you are missing any item(s) be sure to check for back orders notated on your invoice before calling our customer service department (see back orders). If a shortage has occurred, contact our customer service department within 2 days of delivery to assure a prompt replacement. Yesterday's Muscle Cars assumes no liability after this period. Returns Products may be returned for a full refund, credit or exchange within 14 days of receipt. All returns are subject to a 25% restocking fee, return after 14 days will not be accepted. Should you need to return a part for refund, exchange or credit, please contact our customer service department for a return authorization number and instructions. Yesterday's Muscle Cars will not accept returned goods without prior authorization. Customer will pay freight on all return orders. Important: Gift certificates have no cash value and must be redeemed for merchandise only. Literature, CDs, videos, printed materials, stencil kits, stripe, electrical parts, gauges, wiring harnesses, switches, etc. are non-returnable. All special order products prepaid in full and are non-returnable. There is no guarantee on moving parts such as engines, transmissions, rear ends, steering gears, water pumps, distributors, wiper motors, etc. If any product is modified, altered, painted, installed or disassembled in any way without Yesterday's Muscle Cars expressed written permission, the item is non-returnable. Yesterday's Muscle Cars always recommends professional installation on all products. Any item which has been altered, painted, installed or deemed non-resalable by Yesterday's Muscle Cars will be returned to the customer at the customer’s expense. Yesterday's Muscle Cars® is not responsible or liable for labor fees associated with the installation, removal, modification or repair of any product purchased regardless of the circumstances. Yesterday's Muscle Cars is not responsible for any damage or discoloration incurred in relation to chemical products including cleaners, waxes, polishes, paints, etc. Rights and Lefts Some items in this catalog are presented as right or left hand products. (right side-passenger) (Left side-drivers). Right hand or left hand sides are determined by sitting in the vehicle, not standing in front of the vehicle. Color Matches Due to multiple manufacturers of products Yesterday's Muscle Cars provides, color variations may occur. Slight color variations are common especially amongst interior products and does not constitute a defect. These products are not eligible for return for this reason. Due to variances among computer monitors the colors that appear on your screen may differ slightly from the actual color of the product. If exact color matching on interior items is a concern, please request fee samples prior to ordering. Returns on colored interior items will be subject to a restocking fee. Kit Products All Yesterday's Muscle Cars Parts and Accessories catalogs include kits which contain a variety of products. On occasion we may run out of an item supplied with a kit. If this happens we will generally ship what is in stock and back order the item(s) which are not in stock. You may contact our sales department by phone to verify which items are not in stock at the time the order is placed. The customer may decide whether to accept the partial kit or have the entire kit back ordered until the kit is completed and all the items can be shipped at the same time. If the customer decides to accept partial delivery of the kit, then the full price of the kit will be charged to the customer and the back ordered items will be shipped no charge when they arrive at our warehouse. Customers will be charged the appropriate freight fees when applicable. Cancellation of products from a kit will be accepted at 25% below the actual current retail price of the item. Yesterday's Muscle Cars. Refusals All refused orders will be subject to a 25% restocking fee. Yesterday's Muscle Cars Mod will consider the entire order cancelled and void with no notification to the customer. The customer will be billed 25% plus all freight charges to and from the destination. Contact our customer service department for more information. Product Availability Availability of all items in this catalog are subject to change without notice. Yesterday's Muscle Carsd reserves the right to discontinue products, services or accessories without notice. Pricing Yesterday's Muscle Cars makes every effort to honor the prices contained herein. However, due to increased costs of manufacturing, materials, etc., prices can change. We reserve the right to change prices without notice. For current pricing please visit our web site, or contact a Yesterday's Muscle Cars sales representative during normal business hours. Back Orders The invoice located in the packing slip of your order will notate any items that were out of stock at the time of shipping. The unavailable items will be back ordered unless otherwise specified on your order form or verbally to a sales representative when placing your order by phone. Back orders are usually shipped when the products arrive at our warehouse without prior notification. Yesterday's Muscle Cars will make an effort to contact the customer if the back order is more than 90 days old. If you wish to cancel a back order, please notify our customer service department immediately. The customer will be responsible for a 25% restocking fee and freight charges if the back order is cancelled or returned after the items are shipped. Trademark and Copyright New York Rest Mod Parts and Accessories catalog is copyrighted. No part of this publication including text, photos, or illustrations may be reproduced without the prior written permission of Yesterday's Muscle Cars . Alaska, Hawaii & Puerto Rico All Alaskan, Hawaiian and Puerto Rico orders are shipped via 2 day air delivery whenever possible. All orders must be pre-paid with credit card, money order, or check. No COD orders are accepted. Rates depend on the items being ordered. Contact our sales department for exact rates. APO/FPO Parcel post is the only means of shipping to an APO or FPO address. Due to size restrictions the maximum shipping box can be no larger than 72" width and girth combined. All military personnel must write or call to determine what size box will be used for the shipment. Once this is determined, Yesterday's Muscle Cars will call or write to let you know if the order can be shipped by parcel post and the correct amount required. All orders that exceed these limitations will be shipped in accordance with customer approval. Insurance Each order is charged an insurance fee of $1.50. This fee will insure the entire order and protect you completely from damages or loss. The order forms located in the rear of this catalog include this fee in the indicated column when your order is being totaled. FedEx Shipping Charts: Standard Shipping & Handling Rates: Shipping charges are based on actual shipping charges and are listed below as approximate estimates for FedEx Ground. Your actual shipping & handling charge may be more or less than the amounts listed below. Please use this chart as a guide. Orders up to $25.00: .........$10.95 $25.01 - $40.00: ..............$12.95 $40.01 - $60.00: ..............$16.95 $60.01 - $75.00: ..............$19.95 $75.01 - $100.00: ............$22.95 $100.01 - $150.00: ..........$26.95 $150.01 - $200.00: ..........$29.95 $200.01 - $300.00: ..........$34.95 $300.01 - $400.00: ..........$38.95 $400.01 - $500.00: ..........$44.95 $500.01 - $600.00: ..........$51.95 $600.01 - $1000.00: ........$56.95 *Charges below still apply FedEx Oversize 1: each item Add $14.95 FedEx Oversize 2: each item Add $29.95 Insurance: add $1 per $100 Truck Freight* Starting at:$189 *Please provide a commercial ship to address for truck freight items. International Orders:All orders shipping outside of the United States will be shipped via FedEx International Economy. The shipping charge will include clearing and brokerage fees. The customer will only need to pay duties and taxes at the border. Orders shipped via International Economy usually arrive in 2 to 5 business days after shipping. After an order is placed, you will be emailed an international order quote within 72 hours notifying you of the shipping cost estimate. For more information on FedEx International Economy, see http://www.fedex.com/international/choices/ Orders over $500 are discounted 5% on all regular items (see our policies regarding discounting). Discounts cannot be combined. Shipping will again apply to any order over $500 that receives discounting. If you have additional questions contact us today! Discounting Yesterday's Muscle Cars is proud to offer you several ways to save money. Orders over $500.00 are eligible for 5% off and orders over $900.00 are eligible for 10% off. These offers do not apply to kit items, sale items, specially priced items, or any items marked "No Volume Discount". This offer only applies to items that are in stock at the time of ordering. Yesterday's Muscle Cars reserves the right to exclude items for discounting even though they may not be noted as "No Volume Discount" in this online catalog. Discounts (including team discounts) cannot be combined. Discounting will be reflected on your final invoice after your order has shipped. Oversize and Overweight Parts All items which are considered "OS" (oversize) are items that can be shipped via ground, however at an oversize rate indicating a minimum fee of 30 lbs. or 70 lbs. depending on the item. Boxes shipped that are 84"-108" width and girth are considered single oversize items and are charged at a minimum rate of 30 lbs. per box. Double oversize boxes are over 108"-130" width and girth and are charged at a rate of 70 lbs. Single or double oversize items which weigh more than the minimum weight will be charged in accordance with their actual weight. There may be products listed in this catalog which are oversized but are not indicated as such. We reserve the right to charge an O/S fee on any order which contains a product that is oversized even though it may not be indicated. Truck Freight Products in this catalog that require truck freight are usually indicated below the product "must be shipped via truck freight". This indicates that the product is too large for ground delivery and must be shipped by motor freight. There may be items listed herein that are not indicated as truck freight. These items must be pre-paid in advance including freight charges before the shipment can be sent. Yesterday's Muscle Cars requires a minimum $189.00 fee for all out of state truck shipments. Truck Freight rates could be higher depending on what is being ordered and the destination. Yesterday's Muscle Cars requires truck shipments to be sent to valid commercial address. Residential deliveries require an additional $100.00. Please include a commercial business address whenever possible. If a commercial address is not available we can truck freight to the closest terminal of your destination city where you can arrange pick-up. (See Truck Freight Damage Claims for details). If an address is not deemed to be a commercial address by the delivering carrier, additional charges may apply. These charges are the responsibility of the customer. For additional information contact our customer service department during regular business hours. 3 Day Select Delivery Yesterday's Muscle Cars offers 3 day service available in the Continental U.S. The cost of 3 day select delivery is higher than normal ground delivery. There is no additional service fee. Your order will usually leave Yesterday's Muscle Cars warehouse within 24 hours pending stock availability. Some products are charged at dimensional weight as opposed to actual weight. Contact our sales department for actual shipping rates. 3 day select orders must be placed over the phone. 3 day shipping does not guarantee the products will arrive on-time. Yesterday's Muscle Cars is not responsible for products that are lost or damaged due to carrier mishandling. See general information regarding returns associated with damaged or lost deliveries. 2 Day Air Delivery Yesterday's Muscle Cars offers 2 day delivery available in the Continental U.S., Hawaii, and Alaska. The cost of 2 day delivery is more expensive than normal ground delivery. Yesterday's Muscle Cars will ship all 2 day orders taken before 2:00 p.m. EST, Mon. thru Fri. the same day when the order is pre-paid on a credit card. A $9.95 service fee will be added to all 2 day orders. You will receive your order within 2 working days from the time the order is shipped (excluding Saturdays, Sundays, and holidays), pending stock availability. Some products are charged at dimensional weight as opposed to actual weight. Contact the sales office for actual shipping rates. 2 day shipping does not guarantee the products will arrive on-time. Yesterday's Muscle Cars is not responsible for products that are lost or damaged due to carrier mishandling. See general information regarding returns associated with damaged or lost deliveries. Overnight Delivery Yesterday's Muscle Cars offers next day delivery with the same qualifications as 2nd day air delivery. The cost is approx. one to two times greater than 2nd day delivery. Pre-payment on credit card is required before shipment can be sent. Simply call in your order before 2:00 p.m. EST, Mon. thru Fri. during regular business hours and your order will arrive the following working day (pending availability). Call your sales rep. for rates regarding overnight delivery. Rates depend on the items being ordered, the weight, etc. A $9.95 service fee will be added to all Overnight orders. Some products are charged at dimensional weight as opposed to actual weight. Contact our sales department for actual shipping rates. COD Orders Yesterday's Muscle Cars does not accept COD orders. Please call our sales department at: 800.913.3511 with any further questions. *By using the NewYorkRestoMod.com web you are agreeing to the all the terms and conditions laid out in the Yesterday's Muscle Cars / policy page. |